Tickets

Configure support ticket panels, categories and staff roles

Inactive

Tickets module is disabled

Enable this module to start using its features. You can configure the settings below before enabling.

Channels & Roles

Categories

Type a category name and press Enter to add it.

GeneralSupportReport

Settings

Set to 0 to disable auto-close.

Feedback survey

Ask users for feedback after ticket close

Advanced

Limit how many tickets a single user can have open at once.

First message sent when a ticket is created.

Available placeholders: {username}, {number}

Close confirmation

Require confirmation before closing a ticket

Allow ticket opener to close

When off, only staff can close, claim, or delete tickets

Panel Embed

Customize how the Create Ticket message looks in Discord

Author

Body

Markdown supported: **bold**, *italic*, `code`, [links](url)

Media

Footer

Button

Live Preview

VG
VoidGuardAPPToday at 12:00
Support Tickets
Need help? Click the button below to open a private ticket. A staff member will assist you as soon as possible.
Categories
• General • Support • Report
VoidGuard Ticket System

Preview approximates Discord rendering. Actual appearance may vary slightly.

Deploy Ticket Panel

Send the ticket creation panel to your configured channel

This will post an embed with a "Create Ticket" button to no channel selected. Users can click the button to open a support ticket.